For two or three weeks, I've been searching through my records of Credit Card and Mail Order purchases of CMSRs in the last couple of months. I've even contacted a lady who had inquired on this message board about James H. Crocker, but she turned out not to be the customer.
A couple of months ago, my employer asked that I begin using Microsoft Outlook, instead of, Microsoft Outlook Express in combination with my Contact Management Software, a product named ACT. I use both a desktop PC and a notebook computer. I do most of my personal and History-Sites.Com work on my desktop and most of my "day job", i.e., selling machine tools on my Notebook. I have all sorts of anti-virus and anti-spam software on both machines. I also have a large number of "Message Rules" in my Outlook Express program that route messages to different folders and "try" to keep separate my personal, History-Sites and business interests. Unfortunately, keeping everything straight recently has been a little confusing and difficult and emails were ending up in unexpected places.
Today, I've been doing a little maintenance on my notebook computer and just before I was about to delete a number of "Sent" emails, I did a quick search of the folder for "Crocker". What do you know, but the order confirmation I sent the customer was there? Unfortunately, I can't find any other record, so far, other than this confirmation. But, at least, now I can mail it and hopefully this patient customer can forgive a little delay due to my confusion.
Like I said, this is the first order "I thought" I had lost. I think we've got things under control now.