Dear George,
On your computer you have about 3 different ways to control volume :
1. In your controlpanel
2. In the application you use
3. On your headset
When you then use your headset, all of these 3 levels combined does give you your sound.
You`ll have to adjust these to your liking,my friend.
We all hope Santa gives you a good headset for 2007,George !
Roy H