Joe, I have certainly had a taste of that! Employers thought we were the Sherrif of Nottingham, and claimants felt we should be Robin Hood, and pay benefits they were not entitled to receive. For over ten years I was a Claims Examiner, and after being an Office Manager and becoming a Policy Analyst, sometimes conducted Appeals Hearings, getting zingers from both sides.
Maybe you could ride to the rescue as Josie Wales. I certainly meant no disrespect in commenting upon your course of study. My BS is in Urban Communications, and my MS is in Human Resource Management. Not exactly thrilling, but they did help in my field. I got the first under the GI Bill, and the second was paid for largely by the Labor Department. See, Edward, Uncle Sam is everywhere! Joe, good hunting to both you and Alan. I'm glad to be out of the rat race at last! Stan